GoodLeap is seeking to develop AI-powered applications that transform how homeowners and external energy providers interact with and manage their home and energy footprint, by introducing an AI agent into the consumer journey as a true copilot.
Requirements
- 10+ years of product management experience, with at least 4+ years in AI/ML-driven products or consumer applications.
- Proven track record of shipping consumer-facing products at scale, ideally with conversational AI, recommendation systems, or agentic experiences.
- Strong understanding of AI UX principles including trust and safety, proactive vs. reactive experiences, and agentic design.
- High technical acumen: able to work closely with platform/ML teams, understand API-driven integrations, and make sound architecture tradeoffs.
- Exceptional strategic thinker and operator: able to articulate a bold vision while driving execution at pace.
Responsibilities
- Define the consumer AI product vision, establishing the roadmap for AI-driven experiences across the Homeowner App and VPP platform, and translating business goals into applications that deliver measurable impact for homeowners and energy providers.
- Drive agentic experiences by embedding the AI agent into core consumer journeys, delivering proactive insights and recommendations, and enabling meaningful actions on behalf of users
- Lead integrations and applications by partnering with engineering, design, and data science to deliver end-to-end AI features, shaping frameworks for experimentation and conversational UX, and collaborating with the AI Platform team on APIs, guardrails, and model capabilities.
- Champion the copilot vision by evolving the AI agent into a trusted partner that empowers homeowners to manage their homes and enables energy providers to optimize grid participation, with a focus on building trust through transparency, reliability, and user control.
- Measure and iterate by defining and tracking KPIs such as engagement, task completion rates, retention, NPS, and cost-to-serve reduction, and continuously refining AI-driven experiences based on behavioral data and feedback loops.
Other
- Excellent cross functional leadership skills: influence without authority, build alignment, and inspire teams.
- Passion for building AI that delivers real world value to homeowners and energy providers.
- Ability to work in a collaborative work culture and values a rewarding career.
- Bachelor's degree or equivalent experience (not explicitly mentioned but implied)
- Travel requirements not mentioned
