ID.me is looking to define the strategy and execution for Devices, which are the platform resources that anchor identity to hardware and communications channels. This involves modeling, validating, and leveraging devices and phone numbers across various platforms and partner integrations to ensure reliable authentication, account recovery, and fraud detection.
Requirements
- Proven success owning device, network, or phone-related identity products (device fingerprinting, SIM swap detection, phone-based MFA).
- Strong technical background in APIs, SDKs, and device/telecom integrations.
- Deep understanding of risks like SIM swaps, number recycling, and device spoofing, and of telecom validation methods.
Responsibilities
- Define and own the vision and roadmap for Devices and Networks, including phone numbers, as first-class Platform resources.
- Establish standards for device recognition, possession checks, phone number portability/recycling, SIM swap detection, and validation freshness.
- Ensure Devices integrate seamlessly into login, MFA, account recovery, and re-verification flows.
- Partner with Verification/Validation services (e.g., aggregators like Prove and Twilio, telecom APIs, device intelligence providers) to validate phone numbers and detect high-risk device events.
- Ensure device and phone identifiers link into ID.me's trust graph with provenance, possession, validation, and lifecycle metadata.
- Define product strategies for detecting SIM swaps, recycled numbers, device spoofing, and velocity anomalies; partner with Risk and Fraud teams to mitigate attacks.
- Define KPIs for device recognition accuracy, possession freshness, and fraud prevention impact; build dashboards and feedback loops.
Other
- 10+ years of product management experience, with significant depth in identity, authentication, fraud/risk, or telecom/device intelligence.
- Excellent communication and stakeholder management skills; experience working across multiple platform and application teams.
- Ability to influence standards and integrations with telecom carriers, device intelligence providers, and validation partners.
