Microsoft's M365 Core Platform Fleet PM team needs to transform the company's infrastructure into a platform for the next era of AI-driven services, addressing ambiguous, high-stakes infrastructure challenges at a global scale.
Requirements
- Experience with AI technologies and their application in operational systems
- Experience with cloud infrastructure, capacity planning, or service reliability engineering
Responsibilities
- Define capabilities for hyperscale fleet platforms and design with AI at the core.
- Lead scenario walkthroughs and golden configuration reviews to ensure precision and resilience.
- Use data and AI-driven insights to form hypotheses, identify features to deprecate, and manage customer engagement.
- Predict needs and mitigate risks proactively.
- Leverage AI tools (e.g., Copilot) to accelerate analysis, documentation, and decision-making.
- Experiment with new AI applications for infrastructure challenges, quantify AI’s impact on velocity and quality, and share learnings to raise the bar across the team.
Other
- Influence senior stakeholders to turn ambiguous infrastructure challenges into actionable strategies.
- Track success criteria and secure long-term investments for initiatives that matter.
- Build rollout and support plans that amplify adoption and strengthen trust.
- Integrate customer feedback loops for continuous improvement.
- Bring clarity, energy, and operational proficiency to every initiative.
- Drive measurable impact for customers and business while elevating team fundamentals—crisp communication, stakeholder engagement, and data-informed decisions.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:* *Microsoft Cloud Background Check:
