Xometry is looking to improve the experience for its manufacturing partners by optimizing the tools and platforms they use, aiming to drive quality, efficiency, and growth for these partners.
Requirements
- 8+ years in product management with at least 3 years leading PMs or product teams
- Experience building B2B marketplaces, SaaS tools for supply chains, or platforms serving SMBs.
- Proven track record of solving complex operational or logistical problems through technology.
- Strong data analysis skills and familiarity with experimentation frameworks.
Responsibilities
- Define and lead the product vision, roadmap, and strategy for the Partner Experience product domain.
- Collaborate closely with operations, engineering, and partner support teams to deeply understand the challenges and needs of manufacturers.
- Identify key friction points in partner onboarding, quoting, fulfillment, and payment, and develop scalable product solutions.
- Establish and track KPIs related to partner retention, NPS, fulfillment quality, and order success rates.
- Drive product development in a fast-paced environment, ensuring timely delivery and high-quality execution.
- Advocate for partners across the organization and ensure their voice is embedded in Xometry’s long-term strategy.
Other
- Excellent stakeholder management and communication abilities.
- LI-Hybrid
- Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
