Xometry is looking to improve the experience of its manufacturing partners on its digital marketplace, aiming to drive quality, efficiency, and growth by optimizing tools for onboarding, quoting, fulfillment, and payment.
Requirements
- Experience building B2B marketplaces, SaaS tools for supply chains, or platforms serving SMBs.
- Proven track record of solving complex operational or logistical problems through technology.
- Strong data analysis skills and familiarity with experimentation frameworks.
Responsibilities
- Define and lead the product vision, roadmap, and strategy for the Partner Experience product domain.
- Identify key friction points in partner onboarding, quoting, fulfillment, and payment, and develop scalable product solutions.
- Establish and track KPIs related to partner retention, NPS, fulfillment quality, and order success rates.
- Drive product development in a fast-paced environment, ensuring timely delivery and high-quality execution.
- Advocate for partners across the organization and ensure their voice is embedded in Xometry's long-term strategy.
Other
- 8+ years in product management with at least 3 years leading PMs or product teams
- Collaborate closely with operations, engineering, and partner support teams to deeply understand the challenges and needs of manufacturers.
- Excellent stakeholder management and communication abilities.
- LI-Hybrid
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
