Possible is building a new type of consumer finance company to help customers unlock economic mobility and avoid debt traps, specifically through short-term credit products.
Requirements
- 8+ years of Product Management experience in financial services or fintech with a deep understanding of consumer credit
- A balance of customer focus and technical and data prowess - diving deep into critical systems while thinking broadly about product strategy and the customer experience
- Ability to translate customer insights into product features and coherently communicate context and detailed requirements to Engineers and Product Designers
- Proven success in working within industry regulations while delivering creative solutions
Responsibilities
- Lead the "Access" product suite, optimizing the acquisition and repayment experiences to help address customer liquidity needs and ensure success in repayment
- Drive expansion and growth opportunities for the products, launching in new states and expanding on the overall product strategy of our flagship products
- Create and execute a product roadmap that sets Possible up for long-term success, delivers compelling customer experiences, and achieves business results
- Communicate our product strategy, product health, business results, customer insights, etc., to Possible's Leadership Team and the company (i.e., at all hands) consistently
- Partner with Loan Operations and LMS product counterparts, Legal & Compliance, Data Science, Risk, and Customer Operations to manage state-level audits, health checks, and reviews with our banking partners
- Increase the efficacy of our product development processes by introducing industry best practices
Other
- This is a Hybrid position. We work in the office three days a week, and our office is centrally located in downtown Seattle.
- Strong reputation for managing the product development processes with discipline and efficiency
- Deep sense of ownership and accountability for both the failures and successes of a product, with equally well-developed problem-solving skills to calmly tackle any challenge
- High comfort working in a fast-paced environment (preferably through experience in one or more start-ups)
- Strong project management experience; must have the capability to spot and remove dependencies across functions and help the team execute with speed and efficiency
- Passion for serving customers and driving positive societal change
