ID.me is seeking a Principal Product Manager to lead the strategy and execution for Wallet, the member-facing application that serves as the trusted container for credentials, identifiers, and profiles across personal and work categories, to enable all people to have a secure digital identity.
Requirements
- Strong technical fluency with IdPs, MFA, APIs, SDKs, authentication flows, and secure storage models.
- Expertise in NIST 800-63 AAL2/IAL2 standards, including evidence requirements, verification methods, and lifecycle management.
- Familiarity with other regulatory frameworks relevant to identity and data sharing (HIPAA, PCI).
- 7+ years of product management experience, with at least 5+ years in consumer-facing applications at scale.
- Proven success owning products that involve identity, authentication, wallets, or credential management.
- Experience working with cross-functional teams, including platform and apps teams.
- Track record of influencing executives and cross-functional teams without direct authority.
Responsibilities
- Define and own the vision and roadmap for the ID.me Wallet as the central hub for identity and credentials.
- Own the design and implementation of AAL2 authentication in the IdP and IAL2 credential issuance/lifecycle in Wallet, ensuring compliance and certification readiness.
- Ensure members can easily add, manage, and present credentials (legal IDs, professional licenses, healthcare and financial proofs).
- Deliver a member-first UX for Wallet across web and native apps, balancing ease of use, security, and regulatory compliance.
- Integrate Wallet into login, MFA, account recovery, and re-verification flows; ensure fallback options minimize lockouts.
- Design Wallet experiences for permissioning data to partners, with transparency and control for members.
- Embed regulatory requirements (HIPAA, PCI, NIST 800-63-4) into Wallet experiences; collaborate with Risk/Fraud to prevent abuse.
Other
- Excellent communication and stakeholder management skills.
- Experience working across platform and apps teams.
- Track record of influencing executives and cross-functional teams without direct authority.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Commitment to ID.me's mission and values.
