Microsoft is accelerating workforce transformation to prepare for an AI-powered future. As AI reshapes roles, skills, and organizational structures, leaders face growing pressure to make smarter, faster workforce decisions. Strategic workforce planning is no longer optional—it’s a critical competitive advantage. The People, Work & AI team is building innovative experiences that help leaders optimize team structures, align talent with business goals, and improve organizational health. Through leveraging advanced reasoning models, we empower leaders with actionable insights into team composition, skills distribution, and areas ripe for AI-driven transformation.
Requirements
- 8+ years experience in product/service/program management or software development
- 1+ year of people management experience.
- 12+ years experience in product/service/program management or software development
- 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- 3+ year of people management experience.
Responsibilities
- Define success criteria, OKRs, and KPIs for multiple feature areas; provide strategic direction for long-term investments; evaluate trade-offs; prioritize features; own and adapt roadmaps to align with organizational goals and evolving customer needs.
- Partner with Design and Engineering to create integrated scenarios and feature sets; drive scenario walkthroughs and early adoption strategies; ensure security and compliance are embedded in design.
- Monitor KPIs, engagement, usage, retention, NPS, and revenue to drive improvements; lead deprecation decisions and customer transition plans.
Other
- Guide teams to uncover emerging customer needs through research; analyze market trends, competitive landscape, and compliance requirements to inform strategy.
- Collaborate with Product Marketing and Business Planning on release criteria, acquisition, retention, and monetization strategies; evangelize product vision through presentations, blogs, and industry events.
- Model Microsoft leadership principles; define team objectives; enable success; invest in employee growth and development.
- Shape organizational priorities; influence cross-functional stakeholders; foster a culture of innovation, accountability, and customer/business impact.
- Embody our culture and values
