Riot Games is looking to shape their understanding of players and guide strategic and operational decisions across all R&D games and how they are brought to market. The goal is to drive strategic decisions about audiences, opportunities, and game evolution to deliver richer, more player-driven experiences.
Requirements
- Experienced in both qualitative and quantitative research methods - including in-depth-interviews, focus groups, playtests, diary studies, and surveys - with deep specialization in at least one.
- Proficient in core statistical methods - including regression, correlation, and factor analysis - and experienced with a statistical package such as Q, R, or SPSS.
- Strong understanding of game design, direction, and game product strategy.
- Skilled at synthesizing research findings into clear, actionable insights for product leadership.
- Proven ability to independently lead complex, multi-stakeholder projects and cross-functional workstreams in collaboration with diverse partners.
- Experience managing external vendors in driving research/insights projects.
- Demonstrated experience mentoring researchers, teaching research best practices, or developing systems and processes that advance the craft and impact of research within an organization.
Responsibilities
- Design and execute end-to-end studies using a wide range of qualitative and quantitative methods to uncover player motivations, pain points, and emerging opportunity areas.
- Lead complex, high-impact research workstreams across Riot R&D - evolving milestone testing practices, establishing playtesting benchmarks, informing milestone & development decisions, and solving sophisticated research challenges.
- Generate strategic insights that inform high impact publishing decisions ranging from positioning, to regional investment strategies, and GTM planning.
- Work closely with R&D publishing to build early clarity and perspectives on player communities and the role they play in our future players lives.
- Partner with publishing to develop product positioning.
- Work with publishing product leads to establish data informed distribution plans.
- Communicate research findings through compelling narratives that align stakeholders and drive executive decision-making.
Other
- 8+ years of relevant research experience (advanced degrees may substitute for up to 2 years).
- 4+ years of research experience specifically within the games industry.
- 4+ years working on publishing, marketing, or brand strategy projects.
- 3+ years of experience partnering directly with senior executives or high-level stakeholders.
- Excellent communication and collaboration skills; able to influence across all levels of an organization.
