Soft Tech Consulting is seeking an experienced Principal ServiceNow Engineer to join their team, with a focus on customizing applications and automating workflows for their clients in the National Capital Region.
Requirements
- 7+ years of experience as a ServiceNow Developer.
- Strong understanding of ServiceNow security model, ACLs, and user/group administration.
- Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL.
- Experience with ServiceNow integrations using REST/SOAP APIs.
- Hands-on experience with custom application development in ServiceNow.
- Knowledge of ITIL frameworks and best practices.
- ServiceNow Certified System Administrator certification (preferred)
Responsibilities
- Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
- Implement and manage ServiceNow modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM.
- Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
- Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
- Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
- Lead and participate in ServiceNow upgrade and migration projects.
- Maintain security configurations, including ACLs, roles, and group management.
Other
- Must be a US Citizen.
- Must be in the National Capital Region; return to 100% onsite anticipated in the near future.
- Must be able to obtain Public Trust.
- Must have strong written and verbal communication skills.
- Must be able to work independently, with little to no oversight.
