Suzy is looking to solve the problem of transforming how businesses capture consumer insights with the next generation of their platform, Suzy 3.0, which includes real-time, mobile-first feedback loops to help the world’s biggest brands move at the speed of culture.
Requirements
- Backend: .NET (C-Sharp), Node.js, TypeScript, Python
- Data & Analytics: Azure SQL, Cosmos DB, PostgreSQL, Airflow, MongoDB
- AI/ML (optional): LLM orchestration (OpenAI/Anthropic, LangChain), vector search (Pinecone/Weaviate/FAISS), sentiment models
- Frontend & Mobile: React, Angular, Blazor, MAUI
- Infra: Kubernetes, Docker, Azure (AKS, Storage, Functions, API Management)
- Observability & Ops: Azure Monitor + Log Analytics + Application Insights (primary); plus OpenTelemetry, Terraform/Pulumi, GitHub Actions or Azure Pipelines, Helm/Argo CD/Flux
- Fluent in at least one systems-level language (C-Sharp/.NET, Go, Rust, or similar) and one scripting language (TypeScript, Python, etc.)
Responsibilities
- Design & Architect: Define and evolve the architecture of Suzy 3.0, focusing on scalability, resilience, and performance.
- Build & Lead by Example: Write production-quality code across services and components; mentor others through code reviews and pairing.
- Cross-Functional Alignment: Partner with Product, Data, Security, and Infra teams to anticipate dependencies and make pragmatic tradeoffs.
- Experiment & Deliver: Drive proof-of-concepts in areas like AI-driven natural language processing, mobile-first engagement, and real-time analytics.
- Own Key Systems: Lead initiatives for Suzy Speaks mobile-first conversational feedback, voice/text interfaces, sentiment analysis.
- Own Key Systems: Lead initiatives for Suzy Signals real-time market data ingestion, trend detection, and reporting pipelines.
- Scale & Secure: Ensure reliability, compliance, and observability at scale.
Other
- 10+ years of engineering experience with increasing scope, including Staff/Principal responsibilities.
- Proven ability to design, build, and operate large-scale distributed systems.
- A builder’s mindset: pragmatic, hands-on, comfortable with ambiguity, thrives in startup environments.
- Strong communicator who influences through clarity and code.
- We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.
