Microsoft Dynamics 365 Customer Experience Applications Team is building the next generation of their applications running on Azure, which pull together Dynamics 365, Office 365, and several other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. The Omnichannel for Customer Service application extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS.
Requirements
- 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python OR equivalent experience.
- 5+ years experience developing real-time, high-availability, low latency systems and services.
- 2+ years of experience with customers success, zero zero trust security and compliance.
- 5+ years of experience in coding, debugging, and problem-solving skills.
- Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud.
- Experience in developing and debugging products and test code within REST and gRPC.
Responsibilities
- Design, implement, test, deploy, maintain, and improve our software components and services.
- Lead initiatives to deliver complex features, substantially improve product quality, and transform operations within the team.
- Pioneer the use state-of-the-art new technologies.
- Lead technical discussions and bring new ideas to the table.
- Own quality and devops for your code.
- Lead code reviews to ensure all quality standards are met and by modeling best practices.
- Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check
- Microsoft is an equal opportunity employer.
- If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
