The Incident Management Automation team is looking to define the future of services used daily by both customers and internal teams by building complex, highly technical products and services in the cloud from the ground up.
Requirements
- 4+ years of experience in the software industry working on architecture, system and software design, development and delivery of highly scalable products and services.
- Experience with the entire product development lifecycle including writing technical specification, developing and reviewing code, driving DevOps, managing releases and operations.
- Comfort with complex, rapidly evolving software development environments. Ability to learn new technologies quickly.
- Java, C++ or other similar modern programming language experience in developing back ends.
- Experience in microservice-based architectures, distributed systems, databases, REST APIs and Cloud technologies.
- Good grip over CI/CD process and infrastructure tools such as git, Kubernetes, Docker, Terraform.
- Previous experience of using Cloud services (IaaS, PaaS) is highly desirable.
Responsibilities
- Design, develop and fix scalable, operationally focused, internal and customer-facing cloud services.
- Automate common tasks to enable continuous delivery and ensure continuous availability with minimal human overhead.
- Drive performant, scalable, and forward-thinking solutions to completion on time.
- Maintain both development and production infrastructure as part of a customer-focused engineering culture with operational excellence.
- Provide technical mentorship and constructive feedback to leadership, team members, and other collaborators.
- Contribute to product roadmaps by identifying areas of need and engaging with collaborators to scope work.
- Mentor and coach junior members in the team.
Other
- Bachelor's Degree or Masters in Computer Science or equivalent experience.
- Strong verbal and written communication, organization, and interpersonal skills.
- Experience with front-end / full-stack development with Javascript/Typescript/React is a bonus but is not required.
- Experience with system monitoring, automation and incident management tools is preferable.
