FortiCNAPP is looking to shape the technical direction of its Customer Administration Platform, focusing on building highly available and secure systems for customer identity, onboarding automation, and lifecycle management at global scale.
Requirements
- 10+ years of experience in software engineering for cloud-based, distributed systems, including 5+ years in a technical leadership role.
- Experience bridging UI/UX thinking with large-scale backend system design, candidates with strong front-end foundations who can architect complex systems are highly encouraged.
- Deep understanding of cloud platforms (AWS, Azure, GCP) and containerization/orchestration technologies (Docker, Kubernetes).
- Strong expertise in microservices architecture, RESTful APIs, and backend frameworks (Python, Go, Java, etc.).
- Proven experience designing and scaling identity, access control, and lifecycle management systems.
- Proficiency with infrastructure-as-code (Terraform, Helm, CloudFormation) and modern CI/CD pipelines.
- Solid foundation in relational databases (MySQL, Postgres) and data modeling for multi-tenant systems.
Responsibilities
- Lead architecture and design of distributed, cloud-native backend systems for authentication, onboarding, and tenant lifecycle automation.
- Drive the evolution of FortiCNAPP’s authentication, authorization, and identity management systems to enable tighter integration with the broader Fortinet ecosystem.
- Design and deliver scalable onboarding automation for multi-cloud environments (AWS, Azure, GCP), ensuring frictionless customer self-deployment.
- Play a pivotal role in architecting and designing end-to-end customer lifecycle management capabilities, including license management, tenant provisioning, and data retention strategies.
- Define and execute the long-term roadmap for a unified customer communication system that empowers teams to manage engagement, deliver critical updates, and integrate communications seamlessly across the FortiCNAPP platform.
- Collaborate with cross-functional teams (DevOps, QA, PM, Security) to ensure system reliability, observability, and compliance.
- Take on a technical lead role, mentoring engineers, shaping design and architecture, and building a culture of ownership, engineering excellence, and continuous improvement across the team.
Other
- Excellent collaboration, communication, and mentoring skills, ability to lead through influence across distributed teams.
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related field.
- Experience integrating enterprise identity providers (SAML, OAuth, OIDC, SCIM) with large-scale SaaS products.
- Familiarity with Fortinet, Lacework, or similar cybersecurity platforms.
- Background in cloud governance, cost optimization, and compliance.
