Microsoft is looking to solve complex business challenges by applying AI expertise to design and implement intelligent solutions within Dynamics 365, specifically in the Customer Experience Applications team, to deliver high value, complete, and predictive application scenarios across all devices and form factors.
Requirements
- Coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- AI & Domain Expertise: Deep expertise in one or more AI domains, with a proven track record of deploying and scaling AI models in cloud environments.
- MLOps & LLMOps: Experience with MLOps workflows (CI/CD, monitoring, retraining pipelines) and familiarity with modern LLMOps frameworks.
- Cloud & Infrastructure: Skilled in building and operating infrastructure using Azure, AWS, or Google Cloud, and deploying containerized models with Docker, Kubernetes, or similar tools.
- Engineering Excellence: Building high-quality, reliable, and maintainable software with coding and debugging practices.
- Experience with C-Sharp, Azure
- Familiarity with DevOps practices
Responsibilities
- Apply both software engineering and AI expertise to build intelligent, scalable solutions that power Dynamics 365 services used globally.
- Collaborate with cross-functional teams to deliver high-impact features aligned with enterprise standards and cloud-scale requirements.
- Design and develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs.
- Translate business requirements into AI solutions, collaborating with data scientists, product managers, and engineering teams to ensure alignment and impact.
- Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring.
- Own deployment, quality and operation of AI systems, including automated testing, CI/CD pipelines, deployment, and monitoring with MLOps and DevOps practices.
- Troubleshoot live site issues as part of both product development and live site support rotations, ensuring rapid resolution and learning.
Other
- Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience
- Ability to meet Microsoft, customer and/or government security screening requirements
- Microsoft Cloud Background Check
- Onsite 3 days a week in Microsoft's offices in Redmond, WA
- Travel requirements not specified
