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Principal Software Engineer - AI/ML Engineering

DigitalOcean

$272,448 - $340,560
Sep 26, 2025
San Francisco, CA, USA
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DigitalOcean is looking to drive the design and operation of its Gradient AI platform, focusing on delivering a simple and innovative agent development experience with best-of-breed scale, performance, and predictability. The company aims to drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

Requirements

  • Hands-on experience designing and operating production-grade AI/ML platforms using the latest GenAI and Agent-development technologies.
  • 10+ years in designing and building applications on the cloud with 5+ years experience in AI/ML platforms
  • Expertise in driving operational excellence via automation and best practices.
  • Drive AI-driven automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations
  • Drive development of internal tooling leveraging agents across the company, contributing towards increased efficiency and quality across all aspects of engineering.
  • Serve as subject matter expert on new agent development paradigms and lead implementation of mechanisms to productize them.

Responsibilities

  • Design and evolve the architecture for our agent development experience including code integration, evaluations, observability, tools, and cross-agent interactions.
  • Drive initiatives to deliver an architecture optimized for scalability, reliability, low-latency, and cost efficiency.
  • Manage and evolve our benchmarking system to continuously raise the bar on our experience.
  • Roll out new services by taking on a hands-on lead role as required to ensure timely delivery.
  • Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the AI/ML engineering teams.
  • Establish best practices for design, testing, deployments, instrumentation, and performance tuning.
  • Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery.

Other

  • Prior experience as a technical visionary in large-scale, mission-critical projects; ability to align technology strategy with business impact.
  • Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.
  • Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
  • Guide customer-facing teams (e.g., consultants, support, sales engineers) to shape AI modernization initiatives via agents.
  • Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.