Gusto is looking to accelerate its payroll mission via intelligent use and integration of conversational and agentic AI into the products that serve small and medium business owners and their teams.
Requirements
- Expertise in Agentic AI, Machine Learning, and LLMs
- Proficiency in designing and implementing standardized software architecture principles across a broad range of applications, teams, and products
- Experience building products in highly regulated domains (desired but not required)
- Experience in one of these domains: Payroll, Taxes, or Compliance (desired but not required)
- 15+ years of software development experience
Responsibilities
- Deeply understand the customer journey and identify high-impact opportunities to simplify, automate, and delight through AI
- Design and build multi-agent AI systems that collaborate effectively to automate key customer workflows and jobs to be done
- Partner closely with engineers, product managers, designers, and other cross-functional teams to bring innovative AI-powered experiences to life quickly
- Continuously iterate on AI-driven features to improve customer outcomes and drive measurable business impact
- Support Payroll and Tax teams in applying AI to build more intuitive, efficient, and delightful experiences for both internal and external users
Other
- Travel to Gusto's Denver office for onboarding is required
- Work from the office on designated days approximately 2-3 days per week (or more depending on role)
- Secure, reliable, and consistent internet connection is required when working from a location other than a Gusto office
- 15+ years of software development experience
