Palo Alto Networks NGFW group is looking for a seasoned and accomplished Customer Profile Test (CPT) engineer with experience in validating customer use cases and solutions for their next-generation firewall (On-Premise and Cloud NGFW) & Cloud Delivered Security Solutions (CDSS).
Requirements
- Detailed understanding of modern network design, implementation, and troubleshooting
- Experience testing network security products, preferably with firewalls and security services
- Experience with GNU tools and good to have experience with typical test tools from Spirent and Ixia
- Experience with Python and similar scripting language, and strong ability to develop, maintain, and monitor automated processes is must
- Experience testing L4-L7 Network layers
- L3 network testing experience with knowledge of most common switching and routing protocols
- Experience with testing in a Virtualization environment, including cloud platforms AWS, Azure, GCP etc. is plus
Responsibilities
- Design, develop and validate customer focused use cases on our next-generation security platform & cloud security services
- Ownership of end to end workflow for major components of the service in its first release
- Collaboratively work with DevOps and the Technical Support teams to troubleshoot customer issues and build better customer experiences
- Design and maintain complex end-to-end topologies that simulate real-world deployment scenarios, ensuring robust validation of our designs
- Craft and execute comprehensive test plans based on customer use case requirements and design specifications
- Involve with analyzing, testing, and modeling Palo Alto Networks platforms in complex deployment scenarios
- Validate products thoroughly to understand potential risks, bugs, or issues, providing an exemplary customer experience for our end users
Other
- We are looking for highly motivated engineers who have intellectual curiosity, love the challenge of solving complex problems with variable factors and creativity in obtaining solutions.
- Our organization thrives on collaborative synergy, requiring engineers who excel in high-level communication and cross-functional teamwork.
- We seek individuals adept at aligning diverse talents towards shared objectives, fostering an environment of innovation and collective achievement.
- You will play a pivotal role in shaping our future direction by participating in requirements and design discussions.
- Your responsibilities will extend beyond the development sphere, involving direct engagement with our top-tier customers, account managers, customer success and sales teams.
- This multifaceted role will require close collaboration with development and product management teams, as well as key stakeholders across the organization.
- This role offers a unique opportunity to influence product development while also contributing to customer satisfaction and sales initiatives.
- You love hunting for problems within the code, seeking issues to correct, and enjoy the challenge of a code-based scavenger hunt that includes testing, providing feedback, and identifying alternative suggestions for our product’s environment.
- Leadership opportunity to drive collaboration with internal/external cross-functional efforts to deliver best in quality software
- Open Engineering environment to suggest and improve the development process for an agile team
- Interview, mentor and coach new team members as part of the growing team
- Excellent written and verbal communication skills are a must
- Past experience with technical presentations, customer interfacing, and requirements interpretation is plus
- BS/MS degree with minimum 8+ years of experience in the networking security industry, or equivalent experience or equivalent military experience required
