Microsoft Advertising is looking to build next-generation customer relationship management solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service, with a focus on AI innovation and Copilot experiences.
Requirements
- 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 6+ years of expereince in architecting large-scale, distributed systems.
- Familiarity with CRM platforms and customer data models.
- Solid understanding of AI/ML concepts and enterprise integration patterns.
- Solid knowledge of cloud technologies (Azure preferred).
- 8+ years of experience in software engineering with technical leadership roles.
Responsibilities
- Architect and Design scalable CRM systems and services, ensuring reliability and extensibility.
- Lead AI Innovation into the CRM system: Oversee the integration with AI-powered insights and alerts.
- Leverage ML model integration for personalization and predictive analytics.
- Enable efficient sales workflows powered by AI and agentic solutions.
- Establish best practices for code quality, performance, and security.
- Lead design reviews and influence cross-team technical decisions.
- Embrace AI-first development lifecycle.
Other
- 4 days / week in-office
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Solid leadership, communication, and collaboration skills.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
