The Azure CXP team's mission is to transform Microsoft Cloud customers into fans by analyzing and amplifying customer needs to improve Cloud quality, security, and reliability. This role supports the Azure Reliability team, which is dedicated to making Azure the safest and most reliable Cloud through software engineering operational improvements and platform enhancements.
Requirements
- 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 4+ years of experience in architectural leadership, driving reliability, telemetry, and operational workflows through safe deployment practices.
- 4+ years of experience with DevOps and automation, including Azure DevOps (ADO) workflows, CI/CD pipelines, and standards enforcement.
- strong proficiency in cloud technologies—particularly Microsoft Azure—including services, networking, and storage.
- Experience applying AI-driven automation for telemetry and feedback loops.
- Familiarity with designing and implementing policy-as-code frameworks.
- Track record of improving developer experience and operational workflows at scale.
Responsibilities
- Identify and execute opportunities to improve engineering KPIs (velocity, reliability, quality) through scalable tooling and shift-left practices.
- Design and deliver intelligent developer platforms and automation that enforce standards, accelerate delivery, and reduce operational risk across distributed services.
- Advance telemetry and feedback loops with AI-driven automation to enable proactive incident detection and continuous improvement.
- Operate and evolve Rhythm of Business (RoB) processes to ensure accountability, transparency, and measurable outcomes.
- Represent engineering priorities in strategic forums, align metrics with program goals, and drive adoption of safe deployment practices.
- Provide technical and process leadership to software engineering teams, fostering a culture of operational excellence and agile practices.
- Contribute to policy-as-code frameworks and internal platforms that standardize engineering practices and improve consistency at scale.
Other
- Customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team.
- Proven ability to lead engineering teams and influence cross-functional stakeholders while operating Rhythm of Business (RoB) processes to drive measurable KPI improvements
- Ability to represent engineering initiatives in executive forums and influence organizational priorities.
- Work site: 3 days / week in-office
- Travel: 0-25%
