WGU is seeking a Principal Software Product Manager to help solve complex challenges in expanding access to higher education through online, competency-based degree programs. The role aims to ensure a holistic end-to-end user experience and align product strategies with business goals.
Requirements
- Professional Product Certification (e.g. Certified Scrum Product Owner (CSPO), Pragmatic Marketing)
- Experience working in Agile environments
- Experience managing multiple types of problems at the same time
- Breadth and depth in product discovery techniques and knows when to use what
- Ability to lead and influence other managers and their staff despite not having direct reports
- Excellent presentation, written, and verbal communication skills to an executive audience
- Strong passion for exploring and understanding customer needs
Responsibilities
- Owns the most difficult products/strategies that span multiple product domains and requires high levels of coordination and collaboration.
- Works directly with senior and executive leaders to understand their most pressing problems and help them develop the most effective strategy to solve those problems.
- Leads cross-functional Steering Committees to update and track strategy, ensure alignment with business metrics and goals, and communicate the strategic roadmap.
- Works closely with a cross-functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements.
- Designs experiments to test customer tradeoffs – between user experience, technology constraints, and business value.
- Analyzes the impact of their product domain features on key business outcomes.
- Connects domain data to the experience journey and user and business OKRs/KPIs.
Other
- Bachelor's Degree in a related field
- 10 years of demonstrated experience working as a Software Product Manager, Product Owner, or Group Product Manager, with at least 3 years of those as a Senior or Group Product Manager
- Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements
- Master's Degree in a related field (Preferred)
- Experience in Education Technology (Preferred)
