Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. The Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.
Requirements
- 6+ years of experience in cloud/high tech supply chain.
- Extensive experience applying data analytics to generate meaningful insights and support strategic decisions.
- Demonstrated ability to approach challenges with thoughtful analysis and sound judgment.
- Adaptable and effective in dynamic, fast-paced environments with evolving priorities.
Responsibilities
- Own and manage key spares supply chain program deliverables related to storage , thermal and structural commodities and components , ensuring continuity of supply, identifying and driving mitigation strategies with key stakeholders.
- Own and manage supply pipeline and ensure key alignment with SI’s and T2s for all spares business models to ensure commitment to Fill rates and cycle time.
- Own and manage key metric for supply and operations.
- Manage rhythm of business, action items, project timelines, and cross-functional alignment with up/downstream teams both as a process and business leader
- Ensure and drive system, tools, and process readiness, partnering with external and internal stakeholders to drive key milestones, track and communicate progress for both near term, mid-term, and long-term strategies
- Benchmark industry practices, bring outside-in perspectives/ market intelligence, and draw implications to the Microsoft Cloud Supply Chain
- Support spares supply escalations. Document processes and engagement protocol across upstream and downstream teams for RMA delay escalations and resolution.
Other
- Master's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 6+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles
- OR Bachelor's degree in Business, Supply Chain Management, Engineering, Materials Science, or related field AND 8+ years experience in procurement, supply chain, sourcing, engineering, operations, or relevant sales-related roles
- OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- 2+ years of people management experience.
