SonicWall is seeking to create impactful, scalable, and engaging enablement content for their global sales and partner ecosystem to empower sellers, sales engineers, and partners to confidently position and sell SonicWall's portfolio.
Requirements
- Deep understanding of cybersecurity concepts and technologies such as firewalls, VPNs, SASE, zero trust, endpoint security, and secure remote access.
- Experience building enablement content for field sellers, inside sales, and/or channel partners.
- Proven ability to synthesize technical information into clear, concise, and engaging learning formats.
- Proficiency with tools such as Articulate Rise/Storyline, Adobe Creative Suite, Camtasia, and LMS platforms (Mindtickle experience preferred).
- Relevant certifications (CISSP, CompTIA Security+, etc.) are a plus.
- Experience with modern instructional design frameworks (ADDIE, SAM, etc.).
- Experience with content development tools such as Mindtickle, Articulate 360, or Adobe Creative Suite.
Responsibilities
- Serve as the lead content strategist and developer for technical sales enablement programs, including SonicWall's firewalls, Cloud Secure Edge, MSSP solutions, and endpoint offerings.
- Translate complex product and solution messaging into engaging, audience-appropriate content for sales reps, SEs, and partners.
- Create and maintain scalable content assets including: Technical one-pagers, sales plays, and competitive guides
- Create and maintain scalable content assets including: Demo scripts, call flows, and objection handling resources
- Create and maintain scalable content assets including: Modular eLearning content, technical how-to videos, and job aids
- Collaborate with SMEs to ensure content accuracy, relevance, and alignment with product positioning and use cases.
- Drive content design using modern instructional design frameworks (ADDIE, SAM, etc.) and tools such as Mindtickle, Articulate 360, or Adobe Creative Suite.
Other
- 8+ years of experience in technical content development, instructional design, or technical training—preferably in the cybersecurity or enterprise IT space.
- Excellent collaboration skills and ability to work cross-functionally with technical and non-technical teams.
- Strong project management and prioritization skills; ability to manage multiple deadlines in a fast-paced environment.
- Bachelor's degree in Instructional Design, Computer Science, Cybersecurity, or related field.
- Ability to work in a fast-paced environment and manage multiple deadlines.
