Fidelity Labs, a part of Fidelity Investments, is seeking a Principal User Experience Designer to lead the design strategy for Foundations Services, a SaaS platform targeted at Charitable Foundations. The goal is to create a foundation administration platform that allows foundation operators to focus on their mission.
Requirements
- Expert level of UX design or related experience
- Experience working on agile teams delivering value in digital products preferred; start up experience a plus
- Expertise running and/or using research to support evidence-focused design decisions
- An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
- Strong ability to design across all channels including web, native, and automated
- A foundation of development knowledge, both web and mobile
- Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Responsibilities
- Lead the design strategy and execution on their product team, with some guidance and coaching
- Help define the design work and deliver business outcomes on the product team
- Consult with the product owner to help inform product strategy
- Run and/or use research to support evidence-focused design decisions
- Design across all channels including web, native, and automated
- Partnering with user research to understand the customer problems to tackle
- Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
Other
- A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
- A digital portfolio we can review online is required
- Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
- Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office
- Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
