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Raymond James Logo

Privacy Product Support Senior Manager

Raymond James

Salary not specified
Oct 1, 2025
Saint Petersburg, FL, US
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The Information Compliance Risk Management (ICRM) program needs effective management and use of the OneTrust platform (and other compliance-related solutions) to align platform capabilities with regulatory requirements and internal compliance objectives. This role will support compliance-driven initiatives, manage platform access, coordinate change requests, and organize workstreams for project implementations.

Requirements

  • Hands-on experience with OneTrust or similar GRC platforms (e.g., Archer, ServiceNow GRC).
  • Ability to manage platform access, workflows, and change requests in a structured, compliant manner.
  • Skilled in organizing and coordinating cross-functional workstreams and compliance-driven initiatives.
  • Proficient in documenting requirements, tracking progress, and managing timelines.
  • Strong understanding of data privacy and compliance frameworks (e.g., GDPR, HIPAA, SOX, CCPA).
  • Familiarity with risk management principles and internal control frameworks.
  • Operating standard office equipment and using required software applications.

Responsibilities

  • Provide support related to configuration, access, and change requests for the OneTrust platform and other compliance-related tools, ensuring alignment with regulatory requirements and internal compliance standards.
  • Assist in the execution of compliance-driven initiatives by translating program needs into platform capabilities and supporting related workstreams.
  • Organize and manage work efforts around key project implementations, collaborating with cross-functional teams to ensure timely and effective delivery.
  • Act as a liaison for compliance stakeholders, facilitating clear communication, issue resolution, and ongoing platform support.
  • Manage platform access, workflows, and change requests in a structured, compliant manner.
  • Translate complex compliance requirements into actionable platform solutions.

Other

  • May coach, train, and mentor others Compliance associates.
  • Balances conflicting resource and priority demands.
  • Performs other duties and responsibilities as assigned.
  • Strong interpersonal skills to effectively liaise amongst compliance stakeholders.
  • Less than 25% travel