Zero Zone is looking for a Product Analyst to support product strategy and execution across their Case Division, driving innovation and responsiveness by understanding market trends, customer needs, and competitor positioning.
Requirements
- 1 year of relevant product experience and/or marketing roles
- Strong analytical and problem-solving skills.
- Interest in product development and improving customer experience.
- Experience working in a product-lead organization.
- Ability to effectively communicate with internal and external customers
- Ability to apply critical thinking techniques to solve complex problems.
- Ability to coordinate with internal teams to ensure timely resolution of approved requests.
Responsibilities
- Conduct ongoing market research to identify trends, opportunities, and risks.
- Analyze competitor offerings and positioning to inform product strategy.
- Monitor industry trends and competitor actions.
- Gather and interpret the Voice of the Customer (VOC) using insights from Case Division leadership on strategic adjustments to enhance competitive advantage.
- Own the non-standard order (NSO) intake process, acting as the first point of contact for incoming customer requests.
- Evaluate and triage requests to determine feasibility, alignment with product platform strategy, and priority.
- Assist in defining product requirements and validating solutions with cross-functional teams.
Other
- Under the direction of the Product Manager, the Product Analyst will support product strategy and execution across the Case Division.
- Collaborate with Case Division Product Manager to driver progress on roadmap initiatives.
- Work alongside Product Manager to gather and interpret the Voice of the Customer (VOC) using insights from Case Division leadership on strategic adjustments to enhance competitive advantage.
- Work with engineering, inside sales, and operations to assess impact and implementation plans.
- Maintain change request log and ensure timely follow-up and closure.
- Bachelor's degree in business, marketing, or related field.
- Excellent communication and stakeholder management abilities.
- Desire to grow into a Product Manager role.
- Maintain a positive work attitude.
- Safety toe shoes and safety glasses are required while in production areas.
- Regularly required to sit, stand, and walk throughout the office and production areas; have use of hands and fingers to use a computer, telephone, and other office equipment; reach with hands and arms; and talk or hear.
- The employee must occasionally lift and/or move up to 10 pounds.
