Salesforce is looking to solve the problem of designing solutions for employees to use Salesforce software products in innovative new ways to do their best work, by hiring a Product Analyst to gather requirements from end-users and communicate with engineers to deliver the right product features.
Requirements
- A solid understanding of the Software Development Lifecycle (SDLC) covering business process analysis, requirements and design, data modeling, detailed functional design, test planning, and UAT execution.
Responsibilities
- Analyze data, conduct surveys, participate in focus groups, and other meetings to facilitate the gathering of business needs and requirements.
- Write functional specifications for new capabilities based on users’ needs.
- Clearly document and communicate to engineers the information they need for the design of the solutions.
- Keep pace with evolving business requirements and be willing to work directly with engineers in designing the best possible solution.
- Write User Stories and Acceptance Criteria.
- Use Agile and Iterative methodologies during the Software Development Lifecycle (SDLC).
- Follow up on cross-functional coordination and scheduling with other teams.
Other
- Excellent spoken and written communication skills.
- Receptive listening skills, willing to ask questions to get a full understanding of what end-users need and why.
- A keen attention to detail.
- A self-starter, highly motivated, and able to shift directions quickly when priorities change.
- Excellent team player able to work with virtual and global cross-functional teams.