Tyler Technologies is seeking a Product Analyst to help solve problems for courts and public safety organizations by improving efficiency and response time through integrated solutions, ultimately making communities safer.
Requirements
- A minimum of 1 year of experience in software or related experience including but not limited to writing and documenting client specifications.
- Experience using Agile SCRUM development processes.
- Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.
- Proficient with Microsoft Office.
Responsibilities
- Gather requirements of moderate scope and complexity from a variety of sources to support product development process.
- Collect and analyze user feedback through various channels to gain insights into user satisfaction and areas for improvement.
- Communicate information in the form of User Stories that support user needs, program functions, test cases and steps required to develop or modify systems.
- May research and analyze projects for new features based on system requirements defined by business system's owners.
- Design requirements and documentation with foresight for the future maintainability and growth of the software.
- Create comprehensive documentation/content for product features, enhancements, and changes.
Other
- The candidate is required to come into the Plano, TX office at least 3x per week.
- Occasional travel required.
- Must be able to travel occasional if requested.
- Strong analytical and problem-solving skills.
- Keen attention to detail.
- Strong planning and organizational skills involving the ability to manage multiple work tasks effectively.
- Strong time management skills.
- Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
- Ability to work independently as well as collaborate in a team as well as across functional groups.
- Ability to be effective in a fast-paced environment.
- Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
