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Product Analyst, Public Facing Solutions

Tyler Technologies

Salary not specified
Oct 17, 2025
Plano, TX, US
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The organization is looking to solve problems by working with development, client success, support, implementation, sales and clients. The Product Analyst will be involved in researching market problems, prioritizing problems to solve, designing solutions, and delivering those solutions to marketing.

Requirements

  • Experience using Agile SCRUM development processes.
  • Basic knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries is helpful.
  • Knowledge and understanding of the full software development lifecycle and associated methodologies helpful.

Responsibilities

  • Researching market problems
  • Prioritizing the problems to solve
  • Designing solutions to the problems
  • Delivering the solutions to marketing by working closely with an agile development team that is developing your solutions.
  • Driving the adoption of your solutions by measuring adoption and usability.
  • learning who are users are and having empathy for them is important.
  • your designs must allow for flexibility and extensibility.

Other

  • The candidate is required to come into the Plano, TX office at least 3x per week.
  • Each courts market has unique requirements.
  • Our systems handle all types of court cases (Civil, Domestic, Criminal, etc.), so you will need to learn about the varying business implications of each, including the nuances of how our software is used by the clerks of the court, self-represented litigants, and attorneys.
  • Cloud technology is driving a dramatic acceleration of innovation in software solutions. While you don’t necessarily need to know the underlying details of the cloud, an awareness of the trends and new capabilities will help you succeed in your quest to innovate.
  • Must be able to travel occasionally if requested.