Tekion is seeking a Product Architect to align complex workflows, design event-driven architectures, and ensure smooth end-to-end flow across their retail product offerings, optimizing how their software supports core retail processes.
Requirements
- 5+ years of experience in product architecture, systems design, and product management within a software or SaaS environment
- Strong understanding of event-driven architectures, workflow orchestration
- Strong understanding of retail software ecosystems
- Familiarity with automotive systems and data flows
- Working knowledge of APIs, data integrations, and event streaming technologies
- Familiarity with data mapping, system dependencies, and downstream impact analysis
Responsibilities
- Map and align business workflows across teams to ensure consistency and clarity in how retail products, customer data, and CRM touchpoints are connected and supported in the platform.
- Design and document robust event-driven triggers that power key retail and CRM interactions—such as customer actions, inventory updates, fulfillment events, and campaign automation.
- Ensure that critical flows across product, customer engagement, and reporting are architecturally sound and maintainable, with clear trigger points and system ownership.
- Work closely with Product, Engineering, CRM, and Operations teams to translate business requirements into scalable, technically feasible system designs.
- Create and maintain system architecture diagrams, flowcharts, and process documentation that illustrate workflows, triggers, and data dependencies across the retail and CRM stack.
- Develop architecture patterns that support reuse across different retail segments and CRM workflows, enabling faster iteration and product expansion.
Other
- Demonstrated experience collaborating across business and technical teams to align complex processes
- Exceptional communication and documentation skills; ability to synthesize and articulate system logic for both technical and non-technical audiences
- Experience with utilizing Lucidchart, Confluence, Jira, and Figma tooling
- Background in retail operations, eCommerce, or B2C customer engagement
- Competitive compensation and generous stock options
