BayRock Labs is looking for a Product Analyst to align business operations with scalable technology solutions by supporting the end-to-end lifecycle of revenue and sales systems, ensuring seamless integration between Salesforce, ERP platforms, and POS systems to deliver a world-class customer experience.
Requirements
- Hands-on experience with Salesforce Revenue Cloud (CPQ, Billing, Revenue Recognition).
- Familiarity with POS systems and their integration with CRM and ERP platforms.
- Experience with ERP systems like SAP S/4HANA or Oracle Cloud ERP.
- Experience with POS platforms such as Oracle Retail, Square, or custom retail systems.
- Salesforce certifications (e.g., CPQ Specialist, Administrator).
- Experience working in Agile environments using tools like Jira and Confluence.
Responsibilities
- Analyze and optimize order-to-cash, billing, and revenue recognition processes across Salesforce and ERP platforms (e.g., SAP, Oracle).
- Support the implementation and enhancement of POS systems integrated with Salesforce and ERP.
- Collaborate with technical teams to configure, test, and deploy Salesforce CPQ, Billing, and Revenue Recognition modules.
- Ensure data consistency and integrity across Salesforce, ERP, and POS systems through integration and validation efforts.
- Develop reports, dashboards, and KPIs to monitor system performance and business outcomes.
- Stay informed on Salesforce and POS platform updates and recommend improvements aligned with business goals.
Other
- Partner with Finance, Sales, Retail, and IT teams to gather and document business requirements across ERP, Revenue Cloud, and POS systems.
- Strong understanding of revenue operations, retail sales processes, and financial systems.
- Excellent analytical, communication, and stakeholder management skills.
- 3+ years of experience as a Product or Business Analyst in ERP, Salesforce, or POS environments.
