McGraw Hill is seeking a Product Data Analyst to deliver actionable insights that drive product strategy and inform overall business performance by analyzing user interaction with products to improve user experience, engagement, and feature performance.
Requirements
- Strong proficiency in SQL and expertise with business intelligence and visualization tools such Tableau or Power BI.
- Experience designing, executing, and analyzing A/B tests & Monte Carlo simulations.
- Proven ability to identify, measure, and report on meaningful product metrics.
- Familiarity with customer behavior analytics platforms (e.g., Pendo).
- Experience with Python, R, or other scripting languages for data transformation and analysis.
- Knowledge of data governance, compliance, and security best practices.
- Familiarly with backend analytics engineering.
Responsibilities
- Lead the design, development, and maintenance of product analytics and business intelligence dashboards that provide clear, actionable insights to sales, marketing, operations, and executive stakeholders across the organization.
- Define, measure, and report on key performance indicators (KPIs) to evaluate product performance, user engagement, operational execution, and financial performance.
- Partner with cross-functional teams, including product, marketing, and operations, to identify data needs and deliver solutions that inform strategic decision-making.
- Work with innovation team members to design and analyze A/B tests, providing clear recommendations based on results.
- Conduct exploratory data analysis to uncover trends, patterns, and insights that drive product development and strategy.
- Analyze campaign performance, customer behavior, and operational metrics to identify opportunities for optimization and growth.
- Produce detailed customer insights reports by synthesizing quantitative data and qualitative research, such as surveys or interviews.
Other
- 5+ years of relevant experience
- Strong communication and storytelling skills to translate data insights into actionable recommendations for non-technical stakeholders.
- This position can work remotely within the continental United States.
- Experience in an EdTech, startup, or consumer-facing environment.
