AvePoint is seeking a Product Data Scientist to analyze product performance, understand customer behavior, and design experiments to optimize acquisition, adoption, retention, and growth for their B2B SaaS products, ultimately driving product-led growth.
Requirements
- Strong proficiency in Python/R, SQL, and data visualization tools (e.g., Power BI, Tableau).
- Experience with machine learning techniques (classification, clustering, regression) and statistical modeling.
- Hands-on experience with experiment design and causal inference.
- Demonstrated experience supporting product-led growth strategies in SaaS environments, including experimentation, user segmentation, and lifecycle analytics.
- Familiarity with SaaS metrics (e.g., ARR, churn, LTV, CAC) and customer lifecycle analytics.
- Knowledge of telemetry and product analytics tools (e.g., Mixpanel, Amplitude, Gainsight).
- Experience working with large-scale datasets and cloud platforms (Azure, AWS, GCP).
Responsibilities
- Analyze Product Performance: Evaluate commercial performance metrics across product lines, bundles, and features in different segments.
- Enhance product-led growth metrics such as user activation rates, feature adoption, expansion revenue, and virality.
- Use statistical and machine learning methods to model customer usage patterns, needs, and retention drivers.
- Segment customers by lifecycle stage (e.g., new, activated, power users, churn risk) to inform targeted in-product experiences and drive upsell/cross-sell through personalized product journeys.
- Design, execute, and analyze A/B tests and other products experiments to validate hypotheses that accelerate product-led growth.
- Develop frameworks for testing new features, pricing models, and onboarding flows.
- Build dashboards that track PLG KPIs and OKRs around activation, expansion, retention, referral.
Other
- Advanced degree in Data Science, Statistics, Computer Science, or related field.
- Strong communication skills to present insights to technical and non-technical audiences.
- The Salary Range for this role is $120,000 - $180,000.
- The listed salary range represents base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs).
- We welcome compensation discussions—apply even if your expectations fall outside the range.
