Uniphore is seeking to solve the business problem of enabling businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by hiring a Product Delivery Specialist to join their remote US-based team as the SPOC for customers.
Requirements
- Strong programming expertise in multiple front-end technologies: JavaScript, jQuery, HTML, CSS.
- Solid hands-on experience in back-end development: Node.js, Python, C, Java.
- Proven experience with system integration technologies: REST APIs, gRPC, Kafka, WebSockets.
- Strong knowledge of Kubernetes and container orchestration.
- Experience in building and optimizing CI/CD pipelines, standard tools, and automation frameworks.
- Understanding of microservices architecture and event-driven systems.
- Excellent stakeholder communication skills, with ability to lead technical discussions on integrations.
Responsibilities
- Lead design, development, and deployment of scalable applications across front-end and back-end technologies.
- Drive integration initiatives leveraging REST APIs, gRPC, Kafka, and related technologies.
- Architect, implement, and maintain cloud-native solutions deployed on Kubernetes.
- Build and enhance standard development tools, CI/CD pipelines, and automation frameworks to improve engineering efficiency.
- Collaborate with product teams to enhance the Uniphore product catalogue, ensuring seamless integration with internal and external systems.
- Partner with technical stakeholders to define integration requirements, provide technical leadership, and design scalable solutions.
- Mentor developers, conduct code reviews, and enforce engineering best practices.
Other
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field required.
- Master’s degree in Computer Science, Engineering Management, or Business Administration (preferred but not required).
- Equivalent professional experience in software engineering, product delivery, or technical program management may substitute for formal education.
- Continuous learning through certifications (e.g., Agile, Scrum, PMP, or Cloud certifications such as AWS/Azure/GCP) is a plus.
- 5+ years of professional experience in software engineering with at least 2+ years in a lead/ownership role.
