West Monroe is seeking a Product Design Lead to lead and shape product strategies and designs for clients, leveraging human-centered design methodologies and advanced technology solutions.
Requirements
- Expert-level proficiency in design and prototyping tools; Figma and Maze.
- Advanced knowledge and experience with creating and managing DesignOps in collaboration with business, product, and engineering stakeholders.
- Intermediate understanding of HTML, CSS, JavaScript, React, Angular, and native mobile for seamless design-development collaboration a plus.
- Experience with designing on platforms like AEM, Drupal, M365 and SharePoint, Salesforce, and ServiceNow a plus.
- Experience with designing and launching agentic AI and conversational interfaces a plus.
- Strong communication skills, capable of articulating complex concepts to both technical and non-technical stakeholders.
- Portfolio of prior consulting or agency work that demonstrates broad digital design output and measured impact / results.
Responsibilities
- Collaborate with client and WM stakeholders to define, develop, and articulate product strategies that align with clients’ business and experience goals.
- Lead user research, gather insights, and analyze user behavior to inform design decisions.
- Design intuitive, engaging, and effective user interfaces and experiences that solve problems and meet client needs.
- Lead Design System creation, scaling, and adoption for client projects.
- Develop high-fidelity prototypes to validate concepts and refine designs.
- Facilitate user testing sessions, iterate on feedback, and ensure product usability and functionality.
- Champion design thinking methodologies, driving innovation and user-centric designs for client projects.
Other
- Bachelor’s degree in Product Design, Human-Computer Interaction (HCI), Graphic Design, or related field.
- Minimum of 8 years of experience in product design, UX/UI design, and related roles.
- Exceptional leadership abilities, with experience managing and mentoring design teams.
- Strong focus on client satisfaction, project management, and thought leadership.
- Foster strong client relationships, acting as a trusted advisor and accountable for delivery excellence.
