BNY is seeking a Product Design Lead to own and drive the design strategy for one of its core platforms, shaping end-to-end platform experiences and translating complex requirements into intuitive, scalable designs.
Requirements
- Strong craft in designing sophisticated web interfaces and workflows for complex systems.
- Experience with design systems and contributing to their development.
- Ability to learn and navigate complex domains quickly.
- Strong interaction design and systems thinking skills.
- Experience working in complex or ambiguous problem spaces.
- Familiarity with Figma or similar design tools.
- Portfolio demonstrating strong interaction design, systems thinking, and experience working in complex or ambiguous problem spaces.
Responsibilities
- Lead design with a strong user-first perspective, grounding decisions in user needs, behaviors, and research insights.
- Demonstrate comfort working in highly complex, regulated environments without requiring prior subject-matter expertise.
- Map and analyze multi-step, cross-system user journeys involving clients, internal teams, and supporting systems.
- Create clear interaction models, information hierarchy, and navigation patterns that make intricate processes understandable and efficient.
- Contribute to and help extend a global design system, ensuring consistency and reuse across the platform.
- Apply systems thinking to connect workflows, data, and interactions across the platform.
- Communicate design concepts clearly and confidently to diverse audiences.
Other
- 10–12 years of experience designing digital products, including time spent on complex, enterprise, or regulated systems.
- Ability to work with minimal direction and drive design work from problem framing through execution.
- Strong communication, critique, and storytelling skills.
- Ability to provide informal mentorship and feedback to other designers.
- Bachelor's degree or higher in a related field (not explicitly stated but implied)
