BNY is seeking a Product Design Lead, User Experience/Product Designer to lead the strategy and design of one of their most critical financial products, aiming to bring creativity, strategic insight, and user-centered thinking to enhance user experiences within complex financial systems.
Requirements
- User-Centered Design
- Journey Mapping
- Interaction and UI Design
- Proficiency in Design Tools
- Design System Knowledge
- Complex Systems Knowledge
- Experience with and contribute to a global design system that ensures visual consistency across interfaces.
Responsibilities
- Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
- Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
- Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
- Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems.
- Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
- Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
- Possess advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
Other
- A portfolio is required to be considered for this position
- Typically a candidate at this level has 10+ years of experience and previous experience in regulated spaces like finance, health or insurance.
- Effective Communication and Storytelling
- Mentorship and Leadership
- Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
