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Product Design Manager, Payments/Capital

Lightspeed

$165,000 - $190,000
Sep 10, 2025
Boston, MA, US
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The company is looking for a Product Design Manager to lead a team and deliver high-impact outcomes on complex projects, focusing on team performance, driving execution, improving processes, mentoring team members, and partnering with leadership to shape key initiatives in the Financial Services team.

Requirements

  • Foundational design-related education (Bachelor of Design, or Visual Arts, or Architecture, or Industrial Design, or Communication)
  • Applied experience within the financial services sector, payment UX - with strong service design foundations and a mindset of optimizing your design process for efficacy.
  • Experience with Agile design sprint methodologies, tools, and processes as well as with the Jira platform
  • Fluency with product, design, and prototyping tools such as Figma, Google Suite, Miro
  • 4+ years of industry experience in a people management role on a Design team, experience in matrix organizations a plus.
  • A tenured, evolutionary perspective on technology, product, and design practices
  • An appetite (and the skill) for working across all digital and physical manifestations of what we design.

Responsibilities

  • Translates complex business objectives into clear, actionable solutions—often identifying problems before they surface.
  • Develops and communicates holistic design strategies grounded in both quantitative and qualitative insights.
  • Demonstrates deep expertise in design system principles, AI integration, and a strong grasp of industry standards.
  • Leads teams in defining foundational components, evolving the design system, and ensuring it scales with quality and consistency across products.
  • Oversees project delivery, manages team workload and backlogs, and establishes processes that drive efficiency.
  • Builds strong cross-functional relationships and holds a high bar for quality, accountability, and shared success.
  • Provides mentorship and clear growth paths for each team member while fostering a high-performing, motivated team culture.

Other

  • 4+ years of industry experience in a people management role on a Design team, experience in matrix organizations a plus.
  • An acute self-awareness and deep empathy - for both the customer and your team's goals.
  • Excellent communication and data visualization skills.
  • A passion for mentoring executives, product managers, and engineers to deliver user-centered solutions.
  • A deep curiosity and ability to consider product strategy and vision.
  • Travel requirements not specified
  • Flexible/hybrid remote work options, in a diverse and inclusive environment.