Thumbtack needs to design customer-centric experiences with measurable business impact, turning complex problems into intuitive user experiences.
Requirements
- 8+ years of overall product design experience
- Portfolio with a history of impactful projects that showcase your design process
- Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
- Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
- A bias for action and understanding of how your work impacts users and the business
- Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
Responsibilities
- Design customer-centric experiences with measurable business impact
- Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
- Use research and qualitative data to guide design and development decisions
- Develop a deep understanding of our customers and pros while focusing on key metrics
- Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
- Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation
Other
- Strong cross-functional collaboration and stakeholder management skills
