American Airlines is looking to hire a Product Designer to support the Office of the CDIO in crafting clear, engaging, and action-oriented content that supports organizational transformation. The role will contribute to the development and maintenance of communication materials, support change initiatives, and track engagement metrics to improve messaging.
Requirements
- 2 years of experience as a UX practitioner with a background in user experience design, interaction design or similar
- Strong skills in modern design and prototyping tools
- Experience working closely with developers from inception through implementation in an agile environment
- Advanced analytical skills dealing with complex data problems and implementing sustainable solutions
- Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms
- In-depth understanding of both qualitative and quantitative research methods
- Strong understanding of user-centered design principles and a solid grasp of trends in web and app design
Responsibilities
- Works with a cross-functional team using agile methodology to define user stories and UX deliverables
- Influences design and product owner decisions based on UX best practices, design principles and research
- Collaborates with developers to find the most effective, expedient and efficient way to implement solutions
- Collects, analyzes, presents and actions feedback and manage changes to deliverables
- Designs the visual style, interface and interaction flow of applications and experiences
- Develops conceptual diagrams, wireframes, visual mockups and prototypes
- Develops and maintains detailed specifications and design patterns
Other
- Bachelor’s degree in Communications, Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training
- Background in change management communications and content design (for internal intranet site)
- Proven ability to collaborate effectively across disciplines, product lines, roles, geographical and time zone boundaries
- Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus
- Ability to manage multiple concurrent projects and communicate effectively with non-technical users
