Illinois Casualty Company is seeking a Product Development Assistant to develop, write, edit, audit, and maintain company policies and procedures, forms, and other documentation. This role will also assist in the research and development of new products and enhancements, and perform duties in the Premium Auditor role to ensure the company's documents effectively address current needs and policies, and to meet the changing needs of the company and its customers.
Requirements
- Intermediate to high level of proficiency in Microsoft Office, including Word, Excel, and Outlook
- Ability to quickly learn new programs and processes
- Ability to read, analyze and interpret information
- Above average writing skills – knowledge of proper grammar, punctuation and structure
- Above average skill in expressing ideas and information clearly, concisely and accurately, both orally and in writing
- Ability to interpret, follow, and formulate written, oral, and visual instructions
Responsibilities
- Gaining and maintaining a thorough knowledge of the Company’s document management program and performing routine maintenance to the Company’s document management program as required
- Gaining a thorough knowledge of Company policies, procedures, and standards, and communicating and maintaining these standards for Company documents and procedures, including numbering of Company documents and keeping a record of assigned numbers
- Writing, reviewing, editing, revising, and appropriate distribution of Company documents and templates
- Providing assistance and support in the testing and documentation of various Company processes
- Preparing and presenting training on Company-wide processes as assigned, including updating and presentation of the Product Development section of the Company Orientation program
- Working to build and maintain a compliance matrix relative to Company products and processes, and a product knowledge base for internal use
- Identifying opportunities to improve Company products and recommending appropriate action plans
Other
- Onsite – Rock Island, IL
- Previous training experience and experience with public speaking a plus
- Previous state filing experience a plus
- Above average organizational and time management skills
- Comfortable with public speaking and training of others
- Flexible and responsive to change
