WME is seeking a Product Director to lead the design and delivery of systems that unify how the agency manages clients, builds deals, and runs tours across AgencyOS, modernizing commercial operations to make dealmaking faster, reduce manual work, and embed actionable insights.
Requirements
- 8–12 years of Product Management experience with a focus on enterprise workflow, CRM, or operational systems.
- Proven success building or evolving end-to-end commercial or revenue platforms that unify legacy systems.
- Strong technical fluency, with the ability to work directly with engineers on architecture, APIs, and data design.
- Deep understanding of the deal lifecycle — from client management through contracting, routing, and settlement.
- Experience integrating financial, legal, and operational data into cohesive product ecosystems.
- A systems thinker who thrives in complexity and is passionate about empowering others to move faster with higher quality.
- Exceptional ability to simplify complexity — mapping manual workflows into intuitive, automated systems.
Responsibilities
- Define and drive the product strategy, roadmap, and delivery of WME’s Agent, Bookings & Live Touring Platforms, spanning Agent Workspace, Bookings & Deals, and Live Touring.
- Translate complex business processes — including client management, deal creation, touring logistics, and settlements — into structured, scalable digital systems.
- Partner directly with engineering, design, data, finance, and legal teams to deliver integrated solutions that simplify workflows and unlock automation.
- Collaborate with the Data & Intelligence Platform team to embed insights, recommendations, and forecasting capabilities throughout the agent and touring experience.
- Lead product discovery for new digital tools that improve efficiency, transparency, and collaboration across divisions.
- Operate as a single-threaded owner, sequencing priorities, defining requirements, and ensuring measurable business outcomes.
- Represent the voice of agents and assistants, ensuring the systems built are intuitive, performant, and visibly valuable in daily work.
Other
- Align stakeholders across departments to define shared success metrics — including adoption, deal velocity, and operational efficiency — and use data to drive prioritization.
- Skilled communicator and collaborator, capable of bridging business, design, and technical priorities.
- Demonstrated success delivering in lean, agile, and fast-paced environments.
- Background in entertainment, media, live touring, or related industries strongly preferred.
- The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
