The company is looking to solve the problem of efficiently managing the RMA lifecycle in product development.
Requirements
- Experience in managing and handling of electronic tools, equipment, and fixtures
- PCB/PCBA experience is highly preferred
- Used to different software and hardware systems
- Skilled with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc.)
- Knowledge of shop floor systems and Foxconn Service system (Wareconn.com)
- Experience with cloud systems
- Experience with electronics manufacturing
Responsibilities
- Oversee the start of RMA process to ensure productivity and safety
- Design RMA process referencing the product manufacturing processes
- Determine product BOM to prepare RMA material usage
- Create or revise product SOP’s for RMA process
- Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production
- Monitor the performance of RMA process to identify situation for continuous improvement
- Communicate directly with customers product engineering teams during the RMA process to review process & specifications
Other
- Bachelor’s Degree in Electrical Engineering, Industrial Engineering or similar field is preferred
- 3 years or more Product Engineer experience is preferred
- 2 years of Electronics Manufacturing experience is preferred
- Excellent written and verbal communication
- Organizational skills for planning, multitasking, and time managing
- Attention to detail
- Strong intrapersonal skills
