KLA is looking to solve problems related to product serviceability, part supportability, and service business practice improvements within the semiconductor manufacturing ecosystem. This includes optimizing Cost of Service (CoS), improving reliability, optimizing Preventive Maintenance (PM), and protecting Intellectual Property (IP).
Requirements
- Experience with LabVIEW SW, data acquisition systems, precision sensors (accelerometers, displacement, temperature, interferometers), scopes and 3D CAD SW (preferably Pro/Engineer).
- Solid mechanical engineering fundamentals, including design principles, machine elements, materials, fabrication methods.
Responsibilities
- Influence Product Service Life Cycle (SLC) contributes features that will optimize KLA’s service business: retrofit, calibrations/diagnostics, Cost of Service, reliability, PM optimization, Intellectual Property (IP) protection.
- Build solid expertise in overall system operation, system integration, and system calibrations/diagnostics.
- Able to step into beta and sustain product's critical customer issues, analyze data from various sources, and work with Engineering to provide a detailed plan of action (POA).
- Spares obsolescence risk analysis and coordination with Spares Planning team to build and execute initiatives that mitigate Service supply chain risk, including closing known issues and collaboration with KLAS Engineering and Operation team.
- Hands-on work for integration of Alpha/Beta systems/retrofits, including performing serviceability validation.
- Contribute to the service alert meeting and POA development.
- Perform detailed analysis to resolve a wide range of issues in creative as well as practical ways to drive standardization.
Other
- Product Engineer serves as the central technical resource collaborating with engineering, manufacturing, technical support, installation, quality, marketing, part supply chain, and field as the product(s) move through the Product Life Cycle.
- Demonstrate learning and knowledge across the Product Support Organization through training classes, Augmented Reality (AR), individual coaching, documents, and updating other knowledge capture tools.
- Passion for traveling! Required onsite support during beta testing, and escalation support, installations/upgrades.
- Capture and document BKM and other improvements into knowledge databases or systems.
- Ability to travel domestic & foreign up to 25%
- Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.
- The ideal candidate will have a background in Mechatronics, Mechanical Engineering, Electronics, Software, or related technical field.
- Looking for highly motivated individual with hands-on experience designing, building, documenting and/or solving problems with electro/mechanical assemblies.
- Results-oriented and driven to excel.
- Excellent oral and written communication skills.
- Ability to work efficient in multidisciplinary, multicultural teams and to take a leadership role when needed.
