The Product Experience Designer is needed to craft meaningful digital experiences that reflect Mercy's values and drive measurable outcomes by guiding cross-functional teams to deliver user-centered solutions.
Requirements
- 8+ years of UX/UI or product design experience
- 2+ years managing a design team
- Proven experience collaborating with cross-functional teams in agile, product-centric environments
- Strong portfolio demonstrating user-centered design across multiple platforms
- Proficiency in Figma and other design/prototyping tools
- Mastery of human-centered design, service design, and product discovery frameworks
Responsibilities
- Leads design efforts across the full product lifecycle—from discovery and research to prototyping and delivery
- Mentoring peers
- Influencing stakeholders
- Ensuring Mercy’s mission is reflected in every touchpoint
- Crafting meaningful digital experiences
- Guiding cross-functional teams to deliver user-centered solutions
- Hands-on design execution
Other
- Excellent communication, facilitation, and storytelling skills
- Bachelor’s degree in Design, HCI, Psychology, Anthropology, or related field
- UX or product design certification
- Experience in healthcare or mission-driven product environments
- Join a caring, collaborative team where your voice matters
