The Product Health Technician is responsible for performing certain repairs and maintenance critical to the health of the product.
Requirements
- Certification and or experience in air-condition and brakes.
- Specific CAT product knowledge of diesel, electrical, electronic, hydraulic, mechanical and pneumatic systems and components.
- General knowledge of basic hand tools, air tools, precision measuring tools and instruments, diagnostic software, cranes and rigging equipment.
- Must have successfully completed all level II foundational assessment tests.
Responsibilities
- Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
- Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments.
- Test and verify correct operation of all repairs and adjustments.
- Apply general failure analysis and procedures to determines proper diagnosis.
- Perform safety and priority service letters issued by Caterpillar and or other manufactures, inspections required in our Planned Maintenance Program, and installation and repair of Product Link units.
Other
- Complete assigned jobs and tasks to meet flat rate times and re-do metrics.
- Work safely and follow all WCAT safety policies and procedures.
- Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIS web, STW) accurately and timely.
- Follow contamination control and HAZMAT rules and regulations.
- Requires the ability to provide accurate quotes and pricing estimates to the customer.
