The Washington Post is seeking a Product Lead for Conversational AI to shape the future of how audiences engage with news and information through emerging GenAI interfaces.
Requirements
- Understanding of Generative AI technical foundations (LLMs, prompt-engineering, RAG, fine tuning etc.)
- Proven Experience leading cross-functional product development in conversational agents or voice assistants.
- Strong product judgment and user-centric mindset, with a track record of delivering innovative, conversational experiences.
- Bachelor’s degree in computer science, business or a related field.
- Masters or other advanced degree in Business, AI/ML, Computer Science, or a related field
- Strong understanding of Generative AI technical foundations (LLMs, prompt-engineering, RAG, fine tuning etc.
Responsibilities
- Lead and develop a team of product managers, providing strategic direction, mentorship, and day-to-day support to ensure clarity, alignment, and impact.
- Own and evolve the product strategy and roadmap for conversational AI across platforms, aligning with company priorities around audience growth, personalization, and AI innovation.
- Guide the creation of AI-powered assistants, chat interfaces, and other natural language tools that help users engage with the news in more intuitive, meaningful ways.
- Collaborate closely with editorial and newsroom partners to ensure our experiences are journalistically sound, aligned with our standards, and contribute to audience trust.
- Partner with Data and AI/ML teams to inform and improve underlying models using product telemetry, editorial input, and real user feedback.
- Define and monitor success metrics, iterating based on both quantitative signals and qualitative insights.
Other
- 7+ years of consumer product management experience, including at least 1–2 years managing or mentoring other product managers.
- Bachelor’s degree in computer science, business or a related field.
- Clear communicator who can represent product priorities across editorial, technical, and executive audiences.
- Proven ability to set a compelling vision, rally stakeholders, and drive alignment across teams.
- Collaboration and teamwork, with ability to work on-site five days a week
