EquipmentShare is looking to transform the construction industry by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. The Product Line Support Manager will play a key role in ensuring product lines meet expectations and needs, driving improvements in equipment reliability and servicing.
Requirements
- Analytical
- Evaluate complex info and trends
- Strategic thinking
- Align initiatives with overall business objectives (purposeful and impactful)
- Problem-solving
- Overcome challenges during strategy implementation
- Financial Acumen
- Ensure projects are feasible and deliver maximum ROI
- Project Management skills
- Essential for cross functional teams
- Innovation
- Adaptable
- Planning skills
- Technical skills
- At least 10 years of Diesel Technical experience
Responsibilities
- Overseeing and managing the development, feedback, and strategy of service best practices related to the product line OEMs (aerial, dirt, advanced solutions, compaction/tooling, engine and components).
- Ensuring all product line OEMs are aligning with the overall market vision and deliver maximum value on equipment reliability and servicing improvements.
- Responsible for a collection of products that share similar functionalities or target the same customer segment.
- Monitor feedback from the field to set overarching vision and roadmap for the product line, considering market trends, competitor analysis, and customer needs.
- Work closely with multiple teams, ensuring alignment on product line goals and coordinating efforts across different teams, products and service support initiatives.
- Act as primary liaison between product line service stakeholders and EquipmentShare
Other
- Lead special assignments, delegate, drive, and assign tasks.
- High School Diploma or Equivalent Education or Experience required.
- Must be able to sit for prolonged periods at a desk and work on a computer.
- Must be able to at times lift up to 25 pounds at a time.
- Communication skills
- Articulate strategic vision
- Collaboration skills
