Empire Cat is looking to solve the problem of installing, troubleshooting, and repairing telematics devices and components for their clients, ensuring efficient operation and client satisfaction.
Requirements
- Strong computer and phone skills to send emails/texts; use Microsoft Office applications; and access and search the internet.
- Ability to utilize a laptop computer to access and maintain work order system, email, order parts, perform software updates, and locate installation and repair data, complete registry editing.
- Ability to read and interpret electrical system diagrams in order to perform installations and repairs.
- Knowledge of analog and digital sensors and their application and utilization to augment GPS data.
- Ability to troubleshoot electrical wiring on heavy equipment.
- Knowledge of multi-meter and ability to test for voltage, current, and continuity.
- Knowledge of functionality and application of GPS and telematics devices.
Responsibilities
- Install, trouble shoot, and repair telematics devices. Perform hardware and software updates as necessary.
- Perform intermediate level trouble shooting of digital and analog electronic components, electrical wiring and related mechanical systems.
- Ability to perform complex installations for two or more product lines.
- Assist with training of new technicians.
- Learn and utilize company business systems for research, placing orders, and tracking job related activities.
- Assist Technicians I and III with grade control installations as needed.
- Perform preventative maintenance duties as needed.
Other
- Travel to client locations which may include construction, mining and landfill sites.
- Prepare detailed service reports and submit to billing department in a timely manner.
- Maintain company vehicle and equipment in optimal condition. Uphold professional image that reflects positively on the company.
- Travel out of town for days at a time and work evenings and/or weekends as necessary.
- Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
