Salesforce is seeking a Director or Sr. Director - Product Management, Responsible AI (RAI) to deliver Responsible AI capabilities in the Agentforce platform, ensuring it is safe, trusted, and assured by default while enabling advanced agentic and multimodal use cases.
Requirements
- Proven experience as a Product Manager, with a focus on AI/ML platforms, LLMs, or Responsible AI.
- Strong technical acumen with the ability to dive deep into complex systems like the Agentforce platform.
- Deep familiarity with Responsible AI (RAI) concepts, governance, and assurance processes
- Experience with a product development life cycle that includes close collaboration with technical and science teams.
Responsibilities
- Own the roadmap and delivery of platformic Responsible AI capabilities and the supporting AI models that make Agentforce safe and responsible by default.
- Define the product strategy for Responsible AI classifiers/detectors and other assurance capabilities.
- Work to define and deliver automated Responsible AI testing capabilities, enabling customers to create custom evaluations and tests for agentic use cases across trust and safety metrics, including red teaming and scaled evaluation capabilities.
- Deliver customer-facing Responsible AI monitoring, observability, and transparency tools.
- Partner with the Agentforce Platform and Trust Layer teams to deliver innovative Responsible AI capabilities embedded in Agentforce’s existing trust, safety, testing, monitoring, and observability features
- In partnership with Responsible AI and Agentforce colleagues, identify emerging risks associated with advanced AI systems, including multimodal and multi-agent architectures.
- Proactively design and deliver platform-level mitigations for complex, emergent harms that threaten user trust, such as sycophancy, emotional manipulation, anthropomorphism, paternalism, collusion, and other novel failure modes.
Other
- Ability to thrive in an ambiguous and fast-paced environment and manage high-stakes, large-scale programs that span cross-functional teams.
- Demonstrated ability to manage complex, multi-stakeholder projects and build alignment across technical and non-technical groups.
- Willing to question the status quo thoughtfully to enhance team productivity, effectiveness, and culture, while maintaining positive relationships.
- This role is Office-Flexible which requires 3 days/week in office - Seattle/Bellevue or San Francisco/Palo Alto.
